FAQ

Where can I buy Goo Goo Clusters?

There are several national retail chains that carry Goo Goo Clusters including Cracker Barrel Old Country Store, Hobby Lobby, Tractor Supply and Dollar General Stores, as well as many Tennessee and Kentucky Kroger Grocery Stores. In 2014, we opened our flagship retail store, the Goo Goo Shop in downtown Nashville.

That said, the store locator is the best place to find your nearest Goo Goo Cluster retailer. It is also possible to order products from our online store 24 hours a day, 365 days a year!

What is your Allergy Information?

Goo Goo Cluster allergens include milk, peanut, soy, wheat, tree nuts (almond, pecan, cashew, walnut, and hazelnut).

Can I take a tour of your factory?

Unfortunately, due to the current plant configuration and food safety policy, we are unable to offer tours of the manufacturing facility at this time.

However, we are very aware that many people would enjoy being able to see a Goo Goo created firsthand, and you can now do so at our new retail store in downtown Nashville! The Goo Goo Shop features a viewing kitchen where customers can watch our chocolatiers making Premium Goo Goos, our decadent 4 ounce confection available exclusively in the Shop.

In addition to watching the candy making process, visitors can peruse a historical installation that tells the 100+ year story of the brand, and view artifacts from the Goo Goo archives.

I'm involved with a charitable foundation and want to know if I can get a product donation?

If you would like to be considered for a product donation for your group, please fill out the Donation Application Form found in our “Contact” section. To be considered, donation requests must be submitted at last 8 weeks prior to the event date. Our policy is to limit our support to organizations that have been recognized as tax exempt under Section 501(c)(3) of the Internal Revenue Code.

What is your shopping policy?

Please visit our Shipping section for details regarding schedule, charges and international shipping policy.

I thought Standard Candy made the Goo Goo Cluster - what is Goo Goo Cluster, LLC?

Goo Goo Cluster, LLC was formed in 2011 as a subsidiary of Standard Candy, Inc., which is also the parent company of Standard Functional Foods Group, Inc. SFFG is the manufacturing arm of Standard Candy and makes Goo Goo Clusters as well as many other products as a contract food manufacturer. The board of Standard Candy, Inc to protect the Goo Goo Cluster brand and help it to reach the goals of the board formed Goo Goo Cluster, LLC. The big winner in this change are lovers of Goo Goo Clusters as the newly formed Goo Goo Cluster, LLC has a singular vision to aggrandize through all available resources, Goo Goo Clusters. 

I'm really talented - will you sponsor me?

Probably not. We’re flattered that you would think of us as a potential proponent in your quest for excellence but the fact is, our marketing team works hard to create strategic relationships in the sponsorship world and those marketing dollars are appropriated very deliberately and per the research and development of our sponsorship managers. If they want to sponsor you, don’t worry, you’ll hear from them! 

Didn't you guys used to make the Cumberland Ridge Pecan Log Roll?

We did. Unfortunately, we don’t make that product currently due to constraints in the manufacturing process at our factory in Nashville. The pecan log roll was a particularly time-intensive product to make and the costs to make the product outstripped the potential to realize any profit in doing so (to say nothing of the soaring cost of pecans which also did not help the pecan log roll’s cause!). 

I'm curious about the nutritional information of your candy

Please refer to the “About” page for nutritional information about Goo Goo Clusters. 

Is a Goo Goo Cluster really "A Nourishing Lunch for a Nickel"?

In the 1920’s and 1930’s we used to promote Goo Goo’s as such but alas, we would be remiss to do that today per USDA’s Dietary Guidelines for Americans. Oh yeah, and unfortunately they don’t cost a nickel anymore either – sorry! 

I bought a Goo Goo Cluster that didn't quite taste right - can I have a new one?

Yes. Please mail us the uneaten portion of the candy along with the wrapper that it came in and we’ll send you a new one. 

What is this white stuff on my chocolate?

Chocolate bloom is the whitish coating that can appear on the surface of chocolate. It is quite common and is actually the cocoa butter or fat within the chocolate rising to the surface. A change in temperature is usually the cause for bloom. Blooming is a cosmetic issue and not a safety issue. Bloomed chocolate might not be pretty, but it’s perfectly safe to eat. 

Can I purchase Goo Goos from your factory or warehouse?

We manufacture and ship Goo Goo Clusters to businesses who retail our product. The factory and warehouse are not a retail business and do not have the staff or facilities to handle pick up orders. We encourage our customers to purchase from local retailers, from our website, or from our retail store, the Goo Goo Shop, located at 116 3rd Ave S in downtown Nashville.