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FREQUENTLY ASKED QUESTIONS

The true tale of how the Goo Goo Clusters got its name is that candy maker Howell Campbell was riding the streetcar to work one day, telling his fellow passengers about a new candy he’d invented. Campbell mentioned he was struggling to find a name for it, so passengers offered suggestions, but nothing particularly excited him. Eventually the conversation shifted, and a school teacher inquired about Campbell’s infant son. He told her that the baby had just said his first words, “goo goo”. The teacher exclaimed, “That’s what you should call your candy – Goo Goo! It’s so good, people will ask for it from birth.” More about the Goo Goo legacy on the About Us page.https://googoo.com/pages/about

Detailed information on shipping, including daily cut off times and location restrictions can be found in our Shipping Policy.

Due to health, safety, and quality regulations, we are unable to accept returns of perishable goods. If you feel that something is not right with your order, please contact us via email with photos of the product issue at ggcinfo@googoo.com. We are unable to resolve matters over the phone as we thoroughly track and record each claim.

Review our Return, Refund, and Exchange Policyfor details about any other Goo Goo purchase questions.

We offer bulk pricing packages with a minimum order of 300 Goo Goo Clusters, see our Bulk Orderspage for more details. Large order and retail partner information can be found on the Wholesalepage.

Non-profit groups do amazing work in our community and we like to support them whenever possible. To be considered for a product donation, please review the information on our Donationspage. Requests must be submitted at last eight (8) weeks prior to the event date. Our donation policy is limited to those organizations recognized as tax exempt under Section 501(c)(3) of the Internal Revenue Code.

The classic Goo Goo Cluster line Original, Pecan, and Peanut Butter are all gluten free. They do contain allergens including milk, peanut, pecan, soy, cottonseed, and rapeseed and are manufactured on shared equipment with tree nuts. 

Nutritional information, an ingredient list, and allergen details for our products can be found on the individual product pages on this site. For clarification or questions, contact ggcinfo@googoo.com.

Feel free to contact us at ggcinfo@googoo.com with any question or concern.

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